Privacy Policy

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Privacy Policy

Agarwal Packers and Movers Bhiwani respects the privacy of customers and website visitors. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit our website or contact us regarding packing, moving, transportation, storage, or relocation services.

By using our website or submitting your information through our contact forms, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

When you contact us or request a quotation, we may collect information such as:

=> Name
=> Mobile or telephone number
=> Email address
=> Pickup and delivery locations
=> Moving date
=> Type of relocation
=> Approximate quantity or description of goods
=> Vehicle details when requesting car or bike transportation
=> Other information voluntarily provided by you

We only request information that is reasonably necessary to respond to your enquiry or provide the requested service.

2. How We Use Your Information

Information provided by customers may be used for purposes including:

=> Responding to enquiries
=> Providing moving quotations
=> Planning relocation services
=> Coordinating packing and transportation
=> Arranging pickup and delivery
=> Communicating about bookings
=> Providing customer support
=> Responding to service-related requests
=> Improving our website and services

We may contact you using the details provided by you when necessary to respond to your enquiry or manage a requested service.

3. Website Usage Information

Our website may automatically receive limited technical information such as browser type, device information, approximate location, pages visited, referring website, and general usage information.

This information may be used to understand website performance, improve user experience, maintain website security, and analyze general website traffic.

4. Cookies

Our website may use cookies or similar technologies to improve website functionality and understand how visitors use the website.

Cookies may help remember certain preferences and provide information about website usage. You can manage or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not intend to sell or rent customers' personal information to third parties.

Information may be shared when reasonably necessary to provide a requested service, communicate with service partners, process a booking, comply with legal requirements, prevent fraud, protect website security, or respond to lawful requests from government or regulatory authorities.

6. Payment Information

If payment processing is required, payment information may be handled by the applicable payment service provider. Customers should review the privacy policies and terms of the relevant payment provider.

We do not request customers to share sensitive payment credentials such as passwords, PINs, or one-time passwords through website enquiry forms.

7. Data Security

We take reasonable measures to protect information submitted through our website and communication channels. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should avoid submitting unnecessary sensitive or confidential information through public website forms.

8. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms. These websites operate independently and may have their own privacy policies.

Agarwal Packers and Movers Bhiwani is not responsible for the privacy practices or content of third-party websites. Customers should review the privacy policies of external websites before providing personal information.

9. Children's Privacy

Our services are intended for general customers and businesses and are not specifically directed toward children. We do not knowingly request personal information from children through our website. If you believe that a child has submitted personal information to us, please contact us so that appropriate action can be considered.

10. Data Retention

Personal information may be retained for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, resolve disputes, meet legal obligations, and protect legitimate business interests. The retention period may vary depending on the nature of the information and the purpose for which it was collected.

11. Your Privacy Choices

You may contact us to ask about the personal information you have provided through our website or to request correction of inaccurate information where applicable. You may also choose not to provide certain information; however, this may limit our ability to provide quotations or specific relocation services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices. Any updated version may be published on this page with the revised effective date.

13. Contact Us

If you have questions about this Privacy Policy, the information we collect, or how your information is used, please contact Agarwal Packers and Movers Bhiwani through the contact details provided on our website.

By using our website or submitting an enquiry, you acknowledge that you have read and understood this Privacy Policy.